Automated collections

Keep configured payment follow-up moving.

Lemur automates configured payment reminders and follow-up while keeping collections activity connected to the reporting your team uses.

What it supports

Consistent follow-up without separating collections from the account.

Configure the routine parts of payment follow-up while preserving the information your team needs to understand what happened.

Payment reminders
Schedule configured customer reminders around the payment obligations your program is already managing.
Follow-up activity
Continue configured outreach when a payment needs attention instead of relying on disconnected manual steps.
Collections reporting
Reflect collections activity in reporting so payment follow-up remains visible alongside the rest of the account.

How it connects

We connect reminders and collections activity to the payment or financing workflow that created the obligation in the first place.

Timing and messages
Configure when reminders and follow-up occur and how they fit the customer relationship.
Payment context
Use the status of the underlying obligation to guide the configured follow-up path.
Team visibility
Return collections activity to reporting so the people managing the account can see its current state.

How we implement it

Lemur's integration team works with your operating model to configure the reminders, follow-up, and reporting the program requires.

01
Define the follow-up path
Map the payment states, timing, messages, and team responsibilities that shape your collections process.
02
Configure the activity
Build reminders and follow-up around those rules and connect them to the underlying payment workflow.
03
Connect and refine
Reflect activity in reporting, test the complete flow, and adjust it as operational needs change.

Keep exploring

Show us how your team manages payment follow-up today. We'll map where configured automation and connected reporting can support it.